Intro To Careers

If you are new to a career as a direct support professional you may be wondering about the different types of jobs and services we offer. Here is a description of our services and the different options you have as a person working for Exceptional Family Resources.

The following are the services that are offered at EFR

Community Habilitation Services

Provide individualized assessment, training, and assistance in acquiring skills and increasing a person’s interests within their community. Staff have proven ability in ADL (activities of daily living) training and community integration.

Self-Directed Services

Allows people to plan and access services through an annual budget they design to meet their needs with the support of a broker and their planning team. Community Habilitation and Respite can be provided under Self-direction. Provides Support Brokerage and Fiscal Intermediary to monitor bills for service included in the person’s budget.

Employment Services

Assist individuals with obtaining and maintaining successful employment by teaching job development skills, providing on-the-job support, and partnering with employers to help pave the way for a positive working experience. Programs include Community-based Provocation, Pathway to Employment, Employment Training Program, and Supported Employment in addition to AccessVR services.

Self-Direction VS Agency Supported Services

Exceptional Family Resources (EFR) provides a wide variety of services. At EFR DSPs can work in Agency Services, Self-Direction Services or both. Below is an outline of some of the key differences between the programs.

Agency Services   Respite DSP Community Habilitation DSP Employment Specialist DSP  Self-Direction Services   Self-Hired Respite DSP Self-Hired Community Habilitation DSP Salaries can vary  – set by family
DSPs are supervised by an EFR staff supervisor. ($17-19)DSPs are directly supervised by the individual or their family/guardian. The individual’s Support Broker and Fiscal Intermediary provide additional support as needed.
Initial and annual evaluations are completed by the individual and EFR supervisor.Initial and annual evaluations are completed by the individual or their family/guardian.
Pay rates are set by EFR based on state billing requirements.Pay rates are set by the individual served within state billing requirements and the individual budget. **Typically, but not always, Self-Direction pay rates are higher than Agency Service pay rates.
May be eligible for pay raises based on agency services and state funding.Pay raises are based on the individual’s budget and determined by the person.
Agency bonuses are sometimes provided when funding allows, based on the DSP’s service hours.Bonuses are not available to Self-Hired staff, as the Medicaid rules for Self-Direction do not allow bonus pay.